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salonetiquette

arriving

In respect of your stylist and clients booked after you, please arrive 15 minutes before your appointment. You may be required to reschedule if you are more than 10 minutes past your booked time.

on-line booking

When booking online, you will be asked to provide a credit card to guarantee your initial visit. Once we get to know you we can remove this need.

cancelLations

You will be reminded of your appointment 24 hours beforehand. If you must cancel after this reminder you will be charged the full price of your appointment.

gift certificates

The Lounge Ultimate Card makes the perfect gift. However, gift cards (Certificates) are not transferable and cannot be exchanged for cash or gratuities.

internet

Free Wi-Fi is available at The Lounge - just ask for the login id and password.

length of hair

We consider short hair to be above the chin, medium to the chin and long hair below the chin.

parking

There is plenty of meter parking right outside on Richards St and change is available inside.

gratuities

If you enjoyed your services and wish to provide a tip to your stylist please do so directly or with the front desk.

mans best friend

We all love our pets and do not discourage you from bringing your dog into The Lounge. In respect of other guests we ask that you keep them in close proximity at your feet.

our place is your place

Please treat this like your home when you are visiting but for the pleasure of other guests around you please keep your feet off the furniture.